FAQ

Frequently asked questions

Shipping & Orders

Standard U.S. orders ship within 2–3 business days and arrive within 5–7 business days total. Expedited options are available at checkout. International shipping times vary by destination — typically 10–21 business days.

Yes — free standard shipping on all U.S. orders over $40. Orders under $40 have a flat $4.99 shipping fee.

Yes. You'll receive a shipping confirmation email with a tracking link as soon as your order ships. If you don't see it, check your spam folder or contact us with your order number.

Returns & Exchanges

We accept returns within 30 days of delivery for items in original, unread condition. To start a return, email us with your order number. Return shipping costs are the buyer's responsibility unless the item arrived damaged or incorrect.

We're sorry — that shouldn't happen. Email us a photo of the damage and your order number within 14 days of delivery and we'll send a replacement at no cost to you.

Signed & Special Copies

Signed first editions are available for select titles and listed as a separate product option on the book's page. If you don't see a signed option for a specific title, email us — for small personal orders we can often arrange it.

Bulk & Church Orders

Yes. Churches, retreat centers, schools, and gift shops can order in bulk at a discount. Minimum order is typically 10 copies. Visit our Wholesale page or contact us directly with your needs and we'll send a quote within 2 business days.

Absolutely — this is one of the most common uses for our Devotion Wing titles. Contact us with the title, quantity, and your date needed and we'll make sure it's handled well.

Submissions

No. We accept direct submissions from authors at all stages. No agent required, no platform required — just a completed manuscript or solid proposal and a compelling reason you had to write this book.

Our current response time is 8–12 weeks. We respond to every submission — you will hear from us either way. If you haven't heard after 12 weeks, feel free to send a brief follow-up.

Still have a question?

We read and respond to every email. Usually within 2 business days.